+91 9967901100
spareparts@mymcare.in
If a customer has placed prepaid order and choose to cancel the order. Customers have the option to cancel a prepaid order before it has been shipped and refund for cancelled prepaid orders will be processed. Customer can expect the refund within 1hr in the same bank account which was used during the time of payment.
You may return incorrect, damaged items and avail for a refund. You have to courier the product to our head office (address mentioned on website) and wait till we receive your courier. Once the product is with us, after inspection (Unboxing video is mandatory) we will contact you to process the refund.
We provide 6 months warranty on mobile batteries. If you face any issues with the battery within 6 months of purchase date, do contact our customer support team for the replacement.
Customer gets 15 days checking warranty on mobile displays. You can check the display before pasting and still you face any issues with the product, replacement is approved on the conditions as mentioned below:
We provide 3 Days Checking Warranty on all the product you purchase from our website (Except Mobile Displays & Mobile Batteries)
Package will be delivered withing 4 to 5 Working days depending on the availability of courier services.
When you place an order, we will provide estimate shipping and delivery dates for you reference.
You can track your order by following the steps mentioned below,
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
I Received The Battery But The Battery Connector is a bit Large. So I returned it when i am returning the product i talk with the customer care and clearly say them that the i want refund and he agreed with it. When they Received the battery they are giving me a coupon and deducting a 150 rupees for a data cable which i haven't order they give me and not tell me to ship the cable with the battery. They want their Cable price 150 but what about my 160 rupees courier fee which i gave. I Have a Shop of Mobile Repairing in this method i Loss Time Money and Customer. And after I Using the coupon amount i keep it in mind that i should never buy something from Mcare. Very Pathetic Service.
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